Exaams, ("Exaams", "we", "us" and "our") is highly committed to protecting your privacy. We have prepared this Privacy Policy to describe our practices regarding the Personal Information (defined below) we collect from Users through our website, located at https://www.exaams.com/ ("Website"), mobile and tablet applications ("Applications"), and services made available through the Website and Applications (collectively "Services").
This Privacy Policy will apply whether you are a "Visitor" (which means that you simply browse the Services) or a "Subscriber" (which means you have downloaded one of our Applications). Subscribers may include students, parents, and school management. Visitors and Subscribers are individually referred to as a "User" and collectively as "Users", "you", and "your".
"Personal Information" means information that allows someone to identify or contact you, including, for example, your name, address, telephone number, e-mail address, as well as any other non-public information about you that is associated with or linked to any of the foregoing Information. "Anonymous Information" means information that is not associated with or linked to your Personal Information and does not, by itself, permit the identification of individual persons. We collect information about you in a range of ways described here below:
The information we collect when you use Exaams falls into three categories.
To use some of our products and services you need to have an account, and to create an account, you need to provide us certain information. Likewise, if you use our paid products and services, we cannot provide them to you without getting payment information. Basically, certain information is necessary if you want to use many of our products and services.
Personal Accounts. If you choose to create an account, it is essential to provide us with certain information to facilitate the provision of our services to you. This includes details such as your username, first name, last name, date of birth, email address, gender, phone number, country, syllabus and grade. None of these information is public and is visible only to your collaborators. Our default settings prioritize privacy, and you have the flexibility to adjust these settings according to your preferences. It is important to note that all your personal information will be visible to your school management if your account is associated with a school.
Payment Information. When making the payment for purchasing a subscription, or engaging in any other payment-related services, it is essential to provide payment information, including your credit or debit card number, card expiration date, CVV code, and billing address. It is crucial to highlight that we do not retain any of this payment information, and none of these details are accessible to us. Only the designated payment provider has visibility of these details, and, in most cases, they refrain from saving such information unless explicitly specified by you.
When utilizing our services, we gather information regarding your usage of our products and services. This information is utilized to furnish you with enhanced products and services, to bolster the security and respectfulness of Exaams for all users, and to tailor our offerings to be more pertinent to your needs.
Usage Information. We collect information about your activity on Exaams including,
Purchase and payments.To facilitate payments or money transfers using Exaams features or services, including transactions through an intermediary, we may receive information about your transaction, including the transaction date, subscription expiration or auto-renewal date, and the amounts paid or received.
Device & Log Information. We collect information from and about the devices you use to access Exaams, including:
Location Information.When you use Exaams, we gather certain information about your approximate location to deliver the expected service. Additionally, you have the option to voluntarily share your current precise location.
Inferred Identity We may collect or receive information that we use to infer your identity as detailed below:
Log Information. We may receive information when you view content or interact with our products and services, even if you have not created an account or are signed out. This information may include:
Interactions with our content on third-party sites. When you engage with our content on third-party websites that integrate Exaams content, we may receive log information, including details about the web page you visited.
User Generated Contents. When you use our Services, you may have the opportunity to create, share, or contribute to user-generated content (UGC), such as text, images, videos, or other materials. By submitting UGC to our Services, you grant us a non-exclusive, worldwide, royalty-free license to use, modify, publish, translate, distribute, perform, display, and create derivative works from your UGC in connection with our Services. You also agree that your UGC may be made available to other users of our Service. We will not use your files for any purpose other than to provide you with the Services, except with your consent. You are solely responsible for the User-Generated Content you post on the Application. You agree not to post any User-Generated Content that is:
We reserve the right to remove any User-Generated Content that we deem to be in violation of these terms.
File uploads. When you use our Services, you may have the opportunity to upload files, such as images, videos, or other documents. By uploading files to our Services, you agree that we may store, process, and transmit your files in connection with our Services. When you upload files to our Services, we may collect information about the files, such as the file size, file type, and file name. We may also collect information about your device, such as your device type, operating system, and IP address. We use this information to provide you with our Services, to improve our Services, and to protect our users from fraud and abuse. We will not use your files for any purpose other than to provide you with the Services, except with your consent. When you upload files to the Application, you agree to the following:
We may scan uploaded files for viruses or other malware. We may also remove files that we deem to be in violation of these terms.
Analytic Services. We employ third-party analytics services, including Google Analytics and Microsoft Clarity, to gather insights into how you use and engage with our website and applications. These analytics services may utilize cookies to collect information such as the pages you visit, your IP address, the date/time of your visit, and the site that referred you to our website. The data obtained is instrumental in analyzing user behavior, enhancing our website and applications, and personalizing content based on user interests. For more details on how Google Analytics, and Microsoft Clarity handles this information, please refer to their privacy policies available on their website. Additionally, our mobile app automatically collects information such as device ID, phone model, make, OS version, brand, and network connectivity status. We also integrate advertisements, including Google Ads and Facebook Ads, which collect necessary information to display personalized ads on our website and app.
At Exaams, we take your privacy seriously and are committed to ensuring the security and confidentiality of your personal information. Our privacy policy outlines how we collect, use, and safeguard your data across our products and services. Whether you're interacting with our website, utilizing our applications, or engaging with our content on third-party sites, we prioritize transparency and responsible data practices. We strive to provide you with a clear understanding of how your information is utilized to enhance your experience, maintain the integrity of our services, and respect your privacy preferences.
We leverage the information we collect to deliver and manage Divine Duty products and services. Additionally, this information is instrumental in enhancing and customizing our products and services, ensuring you have an optimized experience. Moreover, we may utilize the collected information, along with publicly available data, to contribute to the training of our machine learning or artificial intelligence models, aligning with the objectives outlined in this policy.
We may utilize the information gathered from accounts of other services that you choose to link with your Exaams account to offer features such as cross-posting or cross-service authentication. This information is also used in the operation of our services.
We utilize your contact information to facilitate the discovery of your account by others, as permitted by your settings. This may include interactions with third-party services and client applications.
We leverage your information to deliver our advertising and sponsored content services, adhering to your settings, to enhance the relevance of ads on Exaams. This data is also instrumental in assessing the effectiveness of ads and recognizing your devices for targeted advertising both on and off the Exaams platform. Our ad partners may facilitate the direct collection of similar information from their websites or apps through the integration of our advertising technology. Information obtained from ad partners, affiliates, or collected by Exaams from their websites and apps may be combined with other information you share with Exaams, as detailed elsewhere in our Privacy Policy.
We employ the information we collect to ensure the safety and security of our users, products, services, and your account. This involves tasks such as verifying your identity, authenticating your account, and safeguarding against fraud, unauthorized use, and illegal activities. Furthermore, we utilize this information to assess and enhance the safety and quality of content on Exaams. This encompasses investigations and enforcement of our policies, terms, and applicable laws.
We utilize the information we collect to measure and analyze the effectiveness of our products and services. This analysis helps us gain a deeper understanding of how you use our offerings, enabling us to make continuous improvements for a better user experience.
We employ the information we collect to communicate with you regarding our products and services, providing updates and informing you of any changes to our policies and terms. If you are receptive to receiving such communications, we may also send you occasional marketing messages.
We leverage the information you share with us, or that we collect, for research, surveys, product testing, and troubleshooting purposes. These efforts are aimed at enhancing the operation and improvement of our products and services.
We will never sell any Personal Information collected via our Services.
Our marketing emails tell you how to "opt-out." If you opt out, we may still send you non-marketing emails. Non-marketing emails include emails about your accounts and our business dealings with you. You may send requests about Personal Information to our contact information [email protected]. You can request to change contact choices, opt-out of our sharing with others, review, update or delete your Personal Information.You can typically remove and reject cookies from our Site with your browser settings. Many browsers are set to accept cookies until you change your settings. If you remove or reject our cookies, it could affect how our Website works for you.
We take all the necessary steps to help protect Personal Information in the safest way, however no company can fully prevent security risks.
Exaams will only contract with future companies whose principles are consistent with that of the user Privacy Pledge.
If you are a resident of the European Union (EU), you have certain data protection rights. Exaams aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Information. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us at [email protected]. In certain circumstances, you have the following data protection rights:
We sometimes employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. The service providers we use on our Website includes:Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Website. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: http://www.google.com/intl/en/policies/privacy/
Your Personal Information may be transferred to, and stored on, computers located outside of your state, province, country, or other governmental jurisdiction, where data protection laws may differ from those in your jurisdiction. Your consent to this Privacy Policy, followed by the submission of such information, signifies your agreement to this transfer. We will take all reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy. No transfer of your Personal Information will occur to an organization or country unless adequate controls are in place, including the security of your Personal Information.
If contacted by a user who wants access to their Personal Information, we will attempt to give them access to their data within a reasonable period of time.
Our Website contains links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Under certain circumstances, we may be required to disclose your Personal Information if required to do so by law or in response to valid requests by public authorities.
Exaams may disclose your Personal Information in the good faith belief that such action is necessary to:
To delete your account information, you can initiate the process by contacting us through the application feedback menu. Ensure that you select the 'Delete data' option from the list of choices before making the request. Once the request is submitted, your account will be deactivated, and your data will be queued for deletion. Upon deactivation, your Exaams account, including your display name, username, and public profile, will no longer be visible in any of our services. For up to 30 days after deactivation, it is still possible to restore your Exaams account in the event of accidental or wrongful deactivation.
The most current version of this Privacy Policy dictates our processing of your personal data, and we may periodically revise it as needed.
We welcome your feedback, thoughts, or questions about this Privacy Policy. Feel free to reach out to us via email at [email protected]
Exaams is a wholly owned subsidiary of Redparrot Technology LLP.
We welcome your comments or questions about this Privacy Policy via email [email protected] If we make any changes, we will change the Last revised date below.
Last revised on: Dec 01, 2024